Why is my soft-close toilet seat no longer closing slowly?
Soft-close toilet seats rely on a hydraulic damper mechanism within the hinges. Over time, this can wear out or become clogged with debris. A worn out or clogged hydraulic damper mechanism can cause the seat to drop quickly, one hinge soft-closing slower than the other, or a clicking or grinding sound when closing. The most common cause of a worn mechanism is due to the seat not being allowed to drop naturally.
If your seat is no longer soft closing then you would require replacement hinges. Soft-close hinge replacement kits are available from our official spares website
Tip: To help your seat last longer, always let it close gently on its own — don’t push it down.