My retailer is closed, how can I get help?

There are a couple of ways you can get assistance with your product.

  • Our FAQs cover a wide range of queries and useful topics, from how to maintain your product to buying spare parts
  • Find another retailer. If you wish to order more products, you can find an alternative local retailer with our search function - find your nearest showroom
  • If you have a guarantee claim, please raise a support ticket
    Please note we will need: your original purchase invoice, description of the issue and clear images to support. We are unable to deal with warranty claims without valid proof of purchase.
  • If you are in need of spare parts, head over to our official spares website where you can find and order what you need.